Terms & Conditions

Arrival:

Please arrive 10 minutes prior to your first appointment. This will ensure you are familiar with your surroundings and ensure you are relaxed prior to your treatment.

Parking:

Free parking is available at Bespoke Beauty.

Suitability:

Some treatments are not suitable for certain medical conditions or during pregnancy. Please raise any concerns at the time of booking. We may require a doctor’s note in order for us to perform certain treatments.

Cancellation:

All appointments will require a booking fee. We have a 48-hour cancellation policy whereby your booking fee will be kept if you are unable to attend with this amount of notice. Time is precious we hope you understand.

Payment:

Please note that we accept all major debit and credit cards for all of our treatments and products, or cash/cheque if you prefer.

Polite Notice

Cancellation:

This time is reserved exclusively for you. If it cannot be kept please give us at least 24 hours notice for rescheduling another appointment as a missed appointment is a loss to everyone and may result in a 50% charge. Thank you in advance for your consideration. Please be aware that arriving late will mean you will loose some of your treatment time, as often we can’t push your appointment back more than 10 minutes as we will be booked with our next client. management are unable to accept responsibility for any personal items that are lost or damaged on the premises. New clients making appointments, group bookings and any appointments requiring a time slot of over two hours will require a security deposit of 50% of the cost of the treatments booked, if the appointment is cancelled outside of our 24hr policy, this is non-refundable.